Jane Holstein is a new business development and marketing specialist. She facilitates commercial training programmes in Spanish and English and lectures in Trade marketing and brand management at Monterrey University in Mexico.
Her career has been in all aspects of marketing and business growth, starting in Fonterra in New Zealand, before setting up a successful Milk production business in the Dominican Republic.
Liz specialises in the design and facilitation of 'learning-by-doing' programmes for suppliers like Unilever and the biggest retailer in the world, Walmart. She focuses on:
Developing state of the art marketing and category solutions as well as sales and operations planning.
She works extensively for STAR in South America.
Telephone: 01372 379229 | Email: info@starcommercialacademy.com
WHO WE ARE
WHAT WE DO
STAR MODULES
- Selling with STAR
- Strategic Customer Planning
- Negotiation
- Winning Tenders
- Category Based Selling
- Three Lenses
- Leadership Development
- STAR Products
WHO WE WORK WITH
NEWS & VIEWS
Global Reach
Becky Worley is a published author and Television reporter seen regularly on ABC News and 'Good Morning America'. She is an expert in all forms of Technology and co-hosts 'Tech News Today' and 'Upgrade your life'. She has anchored the news and has been an executive producer for live broadcasts.
Becky is an on-line coach for the STAR Academy, mentoring people on doing effective conferencing sessions as well as presentations over Skype. She is a personal impact coach, focusing on your persona on camera and your firm's public relations agenda.
Born on Maui and with a Masters degree from Stanford, Becky has recently become a mother to twins; she coaches on 'striking a life balance' too!
Al Short is our retail and negotiation specialist. He worked for Tesco’s in the UK for six years within the Commercial Trading team as a buyer and marketer.
For the last 13 years, Al has combined his role as a consultant with running a retail business in the South West of England.
He specialises in commercial skills training and workshop facilitation, with emphasis on:
Business Planning, Customer Management, Negotiation and selling skills and category management.
Al is much travelled, and, working in partnership with Mark Francis, has managed our customers in Western and Eastern Europe, the Gulf States and Asia.
Gerard Gaughan is our category management specialist. A first class engineer by background, he worked for Mars and Interbrew in senior sales and marketing roles and set up the category management department for Stella Artois.
For the last ten years, Gerard has been a consultant with Glendinning and Managing Director of BusinessDNA.
He specialises in commercial consultancy and training, with emphasis on:
Category marketing, organisational design and benchmarking and all forms of capability development.
Gerard works extensively with STAR within our client Danone; in the Water, Dairies and Baby divisions and on several projects in Scandinavia.
Liz Margree our personal impact and leadership development specialist. She has a first class honours in psychology and a Masters in occupational psychology.
Her career has been in all aspects of the performing arts, especially theatre. She mentors two young theatre companies and is a producer and director. She lectures on the subject at the London South Bank University.
Liz specialises in the design and facilitation of action-based learning programmes with emphasis on:
Developing creative and passionate leaders, understanding and cultivating personal brand, and developing better, more fruitful relationships with internal and external clients. She works extensively for STAR with Danone UK.
Peter is an expert in Relationship Marketing and Customer Experience Management, helping clients deliver value and efficiencies through the alignment of customer/client/citizen propositions and processes throughout lifecycles and across channels.
He has over twenty years experience in customer management and has led engagements in many business and public sectors across the world. "Peter exudes a level of integrity, trust and customer focus that makes him a pleasure to work with. He also brings a level of customer management experience that places him at the forefront of this subject area."
Peter has conducted many Customer Management engagements in many business and public sectors across the world. These include engagements with Australian, South African, North American and UK banks; European, Korean, UK and North American auto players; UK & North American insurers; UK and Canadian local government & housing; UK Utilities companies; African mobile telco; UK central Government, and several UK retailers.
Peter's strengths are in market analysis, customer strategy & planning, digital engagement, brand/proposition management & communications planning, journey mapping, contact centre implementation & management, process engineering & re-engineering, stakeholder management, customer experience & satisfaction measurement, CRM key performance indicators (KPIs), and systems requirements definition.
His blend of analytical skills with hands –on approach adds value to strategic and tacti¬cal projects alike.
Jacques van Eijs is a published author on Human Capital Development, and an international facilitator in leadership and commercial training.
He has a multi-lingual heritage, with a Dutch father and a French mother and was born and has lived in Germany.
His business career began in market research and progressed to project management, and a Professor of Economics, before becoming Managing Director of Krauthammer International, a leading training consultancy.
Jacques favourite working methodology is to help his participants discover the issues and solutions themselves. He has worked extensively with Edwards Lifesciences as a negotiation mentor across the French sales team.
Chris is a specialist in Marketing capability development and soft skills training (Communication, presentation and influencing). As part of the STAR team, he developed the comprehensive competency framework for Dupont Europe. He then created a learning suite connected to these capabilities.
Chris is a native of Toronto, Canada and lives and works in Geneva Switzerland. He runs all of the management development programmes for Edwards Lifesciences in Nyon and is a frequent facilitator at the United Nations and Unicef.
He is MD of a development consultancy called Initiate Ltd, based in Geneva, with clients in the US, Africa and Europe.
His colour energies are blue and yellow, ideal for connecting with audiences in training sessions.
Relevant Experience
Chris began his career in Toronto in the marketing department of Proctor and Gamble – a Company renowned both for marketing excellence and the development of managers as coaches.
He was a Brand manager for Downy fabric softener from 1994 through 1998 and then moved into the management development department responsible for facilitating the P&G leadership course.
Following his passion for outdoor pursuits, Chris took a year out of business as Expedition leader
for 19 mountaineers in Nepal in 2000. He applies his experience in leading teams to his facilitation skills.
Chris set up his first Company in Canada as an independent marketing consultant, working for FMCG businesses like Campbell’s soup.
In 2002, Chris joined Mark Francis as Head of Training for JT International, a Japanese business based in Geneva. In this role Chris led the development and implementation of a global career management and succession planning process. He was project leader for Leadership Talent development.
At this time Chris worked closely with the marketing function to develop a globally accepted competency model.
His other main clients in Switzerland are Cargill International and SGS, where he designed programmes on project management, competencies and on-line assessment.
Education and personal interests
Chris was an Honours Bachelor of Business Administration at Wilfrid Laurier University, Waterloo, Canada.
Chris is active in all outdoor sports, in all four
seasons. In the winter he is a downhill skier and in the summer a hiker and marathon runner.
Andrea has 23 years of experience as a marketer and change leader in Lubricants and Marine businesses of multi-national companies. He was also a Country manager for three years.
He runs his own consultancy business based in Milan as well as conducting training in sales and marketing for Logotel.
He specialises in change management, especially in post acquisition and merger environments.
Andrea’s last two corporate positions were European Marketing Manager for Castrol Motorcycles and Marketing Manager for BP in Southern Europe.
Charles is a highly experienced FMCG practitioner having spent over ten years in senior commercial roles within Proctor and Gamble Ltd in China.
Charles spent much of his corporate career in sales training roles and is a superb facilitator/coach.
Charles honed his skills as a consultant/trainer as General Manager with Achieve Global Ltd, a major global training enterprise and as Senior Consultant with Glendinning before setting up his own consultancy DAWO Management Consulting Ltd.
Charles continues to train such prestigious companies as Coca Cola, Johnson and Johnson, BP, adidas and others. His cross sector experience is an invaluable training asset.
Relevant experience
Ten years with Proctor and Gamble in commercial management roles.
General Manager Achieve Global
Senior Consultant Glendinning Management Consultants
Manages such clients as : Coca cola, Pepsi, BP,adidas, J&J, Wrigley, ABI ,Dumex,Wyeth, GSK, Philips, Nokia, Unilever, Kimberly-Clark and many other fortune 500 companies.
Scott is a highly experienced FMCG practitioner having spent seventeen years in senior commercial roles with Colgate Palmolive across Australasia/Asia.
Scott held both P&L responsible roles such as Managing Director Singapore/Indo/South Korea [ $50mm ] and a series of senior sales development roles culminating in Regional Commercial Development Mgr Sth Pacific.
Scotts experience makes him a superb change consultant, he has a real sense for how to make positive change happen through and across businesses.
Scott is a superb communicator and connects quickly and positively with people, hence he is an effective trainer/coach/facilitator.
Relevant Experience
Colgate Palmolive, Customer Development across both sales and marketing departments
Colgate Palmolive, Managing Director Singapore/Korea [ $50mm ]
Colgate Palmolive, Regional Commercial Development Manager [ $900mm ]
A fully trained trainer with extensive delivery experience within the global Colgate training academy
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